Yes. We ensure that all products are exactly as shown in the photos. However, in the case of handcrafted items, there may be slight variations in color, texture, or finish — which add to their unique charm and authenticity.

If you’ve forgotten your password, simply go to the “Forgot Password” section on the login page. Enter your registered email address, and you’ll receive an email with instructions to reset your password.

Once your order is successfully placed, you’ll receive a confirmation email with your order details. If you do not receive this email within a few minutes, please check your spam folder or contact our Customer Support team for assistance.

Delivery charges depend on your shipping destination and the weight of your package. You can view the final delivery cost at the checkout page before confirming your order.

If a product is out of stock, it will either be hidden from the website or marked as “Out of Stock.” You can check back later or subscribe to our back-in-stock notifications (if available) to receive an alert once the product becomes available again.

Our courier partner will make two delivery attempts to your provided address. Please ensure your address, country, and area code are entered accurately during checkout. If both attempts fail, the parcel will be returned to us, and our team will contact you for further assistance.

If your question isn’t listed above, feel free to reach out to our Customer Support Team via the Contact Us page or email us directly at sales@mushq.pk.